We are an online Telehealth service, and accept referrals for clients located across Australia. All sessions take place over Telehealth (video or phone).

Initial appointment: $200 (up to 60 mins)

Follow-up appointment: $200 (up to 60 mins)

GP referrals are not required to access support, however, you are more than welcome to share a referral letter if you have one.

In order to claim a rebate under Medicare, you must be referred to our services under an Eating Disorder Plan (EDP) or Chronic Disease Management Plan (CDM/EPC). You are welcome share your referral via email prior to your appointment.

If your GP or Psychiatrist has referred you to our services under an EDP referral, you will be eligible to claim a Medicare rebate of $60.35 per session for up to 20 individual sessions in a 12 month period from when the plan was created.

If your GP has referred you to our services under a CDM/EPC referral, you will be eligible to claim a Medicare rebate of $60.35 per session for up to 5 individual sessions in a calendar year.

You may be eligible for rebates through your private health fund, depending on your level of cover. Following sessions, you will be sent an invoice to assist in making a claim. 

We happily support NDIS clients who are either self-managed or plan-managed. We are unfortunately unable to support clients who are agency-managed, as we are not an NDIS registered provider. When completing an appointment enquiry form, please kindly indicate that you are seeking support through the NDIS.

We kindly ask that you provide 24 hours of notice if you wish to cancel or reschedule your appointment. Full session fees apply if cancellations or reschedules are made within 24 hours of your appointment, or if you do not attend your appointment.

Not necessarily - this will be up to you! If you feel that a personalised "eating scaffold" would be supportive, we can create one together in our sessions. We'll tailor it to your unique needs and preferences, making ongoing adjustments as needed to ensure it truly supports you.